Yes, during checkout the "Delivery notes" field is available, where you can enter specific instructions for the courier or preferences on the delivery. Examples: preferred times, instructions for pick-up, references for the recipient at the time of delivery.
Please note that the notes are transmitted to the courier as an indication and do not constitute a contractual obligation for them.
If you have particular requirements on the delivery, you can also contact our support after placing the order, indicating the order number:
- Email: info@fluid-hub.com
- Chat: available on the website via the icon at the bottom right
- Form: on the Contact page
- Support hours: Monday to Friday, from 8:30 AM to 12:30 PM and from 1:30 PM to 5:30 PM
To indicate a specific date for the delivery, read Can I indicate a preferred date for the delivery of the order? To find out about the couriers that manage the deliveries, read Which courier carries out the delivery?