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In case of technical doubts before purchase, who can I contact?

For technical doubts about a product before purchase, you can contact our team, which will support you in choosing the component most suited to your application.

If you have generic technical doubts (plant compatibility, technical specifications, alternative solutions), contact the support team:

  • Email: info@fluid-hub.com
  • Chat: available on the website via the icon at the bottom right
  • Form: on the Contact page
  • Support hours: Monday to Friday, from 8:30 AM to 12:30 PM and from 1:30 PM to 5:30 PM

If you are looking for a product with specific technical characteristics that you cannot find in the catalogue, use the "New product request" form available in your user area, at the bottom of the listing pages and in the empty search results. Indicate the brand and the code of the product you are looking for. For more information, read What is the "New product request" button for and how does it work?

If you have already identified the product of interest and want to request particular commercial conditions or prices on large quantities, use the "Request special conditions" button available directly on the product page. For the complete operation, read What is the "Request special conditions" button for?

To find out more about what you can find on the product page, read What information can I find on the product page? If the product received is not compatible with your plant, read The product is not compatible with my plant: can I replace it? and How do I check the compatibility of a spare part or an accessory?