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What is the "New product request" button for and how does it work?

The "New product request" button allows you to report to fluid-hub components that you can't find in the catalogue and that you would like to purchase. Before submitting a request, we recommend always checking whether the component is already available in the catalogue.

How it works:

  1. Click on the "New product request" button in your account dashboardfluid-hub account area dashboard with user profile, billing address and New product request link highlighted
  2. Fill in the form indicating:
    • Your first and last name
    • Your contact email
    • The component brand
    • The code (or even multiple codes) of the product you are looking for

fluid-hub Request a product form with fields for name, surname, email, requested product code and brand

After submission, the fluid-hub team will evaluate your request and contact you as soon as possible to provide feedback on availability and purchase conditions.

This feature is particularly useful if:

  • You have found a specific component that is not yet present in our catalogue
  • You know the code of a product but can't find it on the platform
  • You want to check if we can source a particular item for your project
To discover what else you can do from your user area, read What information can I see in the "My account" section dashboard?