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I forgot my password: how can I recover it?

If you've forgotten the password for your fluid-hub account, you can reset it in just a few steps: click on "Forgot password?" on the login screen, enter the email address associated with your account, and follow the link you receive by email to create a new password.

Complete procedure:

  1. Click on "Log in or register" on the homepage
  2. Select the "Forgot password?" link on the login screenfluid-hub login screen with email and password fields and the Forgot Password link highlighted.
  3. Enter the email address associated with your account
  4. You will receive an email with a link to reset your password
  5. Click on the link and create a new password meeting the required criteria, then confirm and save it
  6. Once you have set the new password, you can access it immediately: read How can I access my fluid-hub account?

Password requirements: your password must contain:

  • At least 8 characters
  • At least one lowercase letter
  • At least one uppercase letter
  • At least one number

Alternative: If you have linked your Google or Microsoft account, you can log in directly using one of these profiles without needing a password.

If you do not receive the recovery email, check your spam folder or contact us at info@fluid-hub.com.

If, however, you remember your current password and simply want to change it, read Where can I change my account password?