What happens if I enter incorrect or incomplete data?
If you enter incorrect or incomplete data during registration, the fluid-hub team may contact you to request clarifications or corrections before activating your account. This could extend the standard activation times of 24 hours. To avoid delays, carefully check all the data before submitting the form. In particular:
- VAT number and Tax code
- Address of the registered office
- Email (where you will receive the link to set the password)
- Administrative email (for billing)
- SDI code and PEC
To review all the required information and fill it in correctly, see What data is needed to register on fluid-hub?
If after submitting the form you realise you have made a mistake, contact us immediately to correct it before activation:
- Email: info@fluid-hub.com
- Chat: available on the website via the icon at the bottom right
- Form: on the Contacts page
- Support hours: Monday to Friday, from 8:30 AM to 12:30 PM and from 1:30 PM to 5:30 PM
If, however, you already have an active account and need to correct some data, read The account data is incorrect: what can I do?