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The account data is incorrect: what can I do?

If the details of your fluid-hub account are incorrect, you need to contact customer support to request a correction: independent modification from the platform is not available. Some tax details (such as company name, VAT number and registered office) may require document verification before the update.

Contact channels:

  • Email: info@fluid-hub.com
  • Chat: always available on our website via the relevant icon at the bottom right
  • Form :on the Contacts page
  • Support hours: Monday to Friday, from 8:30 AM to 12:30 PM and from 1:30 PM to 5:30 PM

What to indicate in your request:

  • Which details are incorrect
  • The correct information to be updated
  • Any supporting documentation

Our team will update your profile as soon as possible.

To modify specifically the company name, VAT number or registered office, read Can I modify the company and registered office data? If, however, you have not yet completed the registration, read What happens if I enter incorrect or incomplete data?