The account data is incorrect: what can I do?
If the details of your fluid-hub account are incorrect, you need to contact customer support to request a correction: independent modification from the platform is not available. Some tax details (such as company name, VAT number and registered office) may require document verification before the update.
Contact channels:
- Email: info@fluid-hub.com
- Chat: always available on our website via the relevant icon at the bottom right
- Form :on the Contacts page
- Support hours: Monday to Friday, from 8:30 AM to 12:30 PM and from 1:30 PM to 5:30 PM
What to indicate in your request:
- Which details are incorrect
- The correct information to be updated
- Any supporting documentation
Our team will update your profile as soon as possible.
To modify specifically the company name, VAT number or registered office, read Can I modify the company and registered office data? If, however, you have not yet completed the registration, read What happens if I enter incorrect or incomplete data?