What are the average response times of customer service?

The response times of the fluid-hub customer service vary from case to case based on the complexity of the request and the channel used. fluid-hub is committed to responding in the shortest time possible, with the awareness that in industrial B2B every hour of downtime has a cost.

To get a faster response, we recommend that you:

• Use the chat for simple or urgent questions, available on the website via the icon at the bottom right during business hours
• Send an email to info@fluid-hub.com or fill in the contact form for more articulated requests, always indicating the order number or the reference product code

To find out during which hours you can contact us, read What are the hours during which I can contact fluid-hub? For the complete list of contact channels, read How can I contact fluid-hub?