Can I modify the shipping addresses or the default billing address?
To modify a shipping address or the default billing address (linked to your company's tax details) on fluid-hub, you need to contact customer support: independent modification from the "My address book" section is not available.
What to indicate in your request:
- Which address to modify (company name, city or other unique reference)
- The correct updated details
- For changes to the billing address: official documentation certifying the change of tax details (e.g. updated business registration certificate)
Contact channels:
- Email: info@fluid-hub.com
- Chat: available on the website via the icon at the bottom right
- Form :on the Contacts page
- Hours: Monday to Friday, from 8:30 AM to 12:30 PM and from 1:30 PM to 5:30 PM
If, however, you want to permanently remove an address from the address book, read Can I delete an address from the address book? To add a new shipping address, read Can I add other shipping addresses? If you also need to update your company account details, read Can I modify the company and registered office details?