I haven't received the password setup email: what can I do?

If you haven't received the email to set the password for your fluid-hub account, check the spam folder first and wait up to 24 hours from the registration. If after this time you still haven't received anything, contact our support.

What to do in order:

1. Check the spam/junk folder: sometimes automatic emails end up there
2. Wait up to 24 hours: our team must first validate your registration request and proceed with entering your data in our portal.

If after 24 hours you still haven't received anything, contact us indicating the email address you used to register:

• Email: info@fluid-hub.com
• Chat: available on the website via the icon at the bottom right
• Form: on the Contacts page
• Support hours: Monday to Friday, from 8:30 AM to 12:30 PM and from 1:30 PM to 5:30 PM

A frequent reason for the non-arrival is an email entered incorrectly during registration: if you think this is your case, read What happens if I enter incorrect or incomplete data? Once you have received the email and set the password, you can access your account: read How can I access my fluid-hub account?