What is not covered by the warranty?

The warranty on fluid-hub does not cover damage caused by improper use of the product. The main exclusions are:

• Tampering: modifications, repairs or interventions carried out by unauthorised personnel (e.g. partial disassembly of the component, replacement of seals with non-original parts)
• Carelessness or negligence: damage resulting from incorrect use, lack of maintenance or inadequate storage of the product (e.g. use with non-compatible hydraulic fluids, pressures higher than the nominal ones, temperatures outside the specifications)
• Normal wear and tear: physiological deterioration of the product due to use over time

Important note: Cases of incompatibility of the product with your plant are not included in the warranty. If the product is not compatible with the specifications of your plant, the case falls under the return procedure. In this regard, read The product is not compatible with my plant: can I replace it?
For the standard duration and the exceptions, read How long does the product warranty last? To understand who handles the case in case of problems, read Is the warranty provided by fluid-hub or by the manufacturer? To open a warranty request, read How can I open a warranty request?