What services does fluid-hub offer to companies?
fluid-hub is not just an e-commerce platform for hydraulic components, but offers companies a set of B2B services designed to support every phase of the procurement: calibration and testing with an in-house test bench, centralised procurement, technical support before and after sales, dedicated commercial conditions and dedicated customer service. For a complete overview, visit the Services page.
Calibration and testing
fluid-hub has an in-house test bench, designed and engineered by its own technicians, capable of testing fixed and variable displacement pumps, valves, solenoid valves and proportional valves. The bench operates with a main motor power of up to 45 kW, maximum pressure adjustable up to 350 bar and flow rate up to 600 l/min, with real-time data acquisition and generation of detailed graphic reports.
Centralised procurement
Thanks to a catalogue that covers pumps, motors, valves, filters, accumulators, accessories and spare parts of the main brands of hydraulics, fluid-hub allows you to centralise all your purchases in one place: one single contact, one single order, one single shipment. Less administrative complexity, more control over the supply chain. To understand how fluid-hub supports recurring purchases, read Can I rely on fluid-hub for recurring purchases?
Technical support
The fluid-hub technical team is available to help you identify the component most suited to your application, check interchangeability between codes of different brands, discuss technical specifications and receive support in the configuration of a complete system. To find out more, read Is technical support available before or after sales?
Dedicated commercial conditions
For companies with recurring needs or significant volumes, fluid-hub offers the possibility of agreeing on customised commercial conditions. To find out more, read Is it possible to request dedicated commercial conditions or a personalised offer?
Customer service
From the moment of the order to the delivery in the warehouse, the fluid-hub customer service accompanies you every step of the way: shipment tracking, returns management (read How can I request a return on fluid-hub?), order status checking (read How can I know the status of my order?) and documentation requests. To contact the team, visit the Contact page.