Where can I find the invoice for my order?
Invoices on fluid-hub are sent exclusively by email to the administrative address you indicated during registration. At the moment, it is not possible to download them directly from the user area.
When it arrives: The invoice is sent within the first few days of the month following the one in which you placed the order.
Where to look for it:
- Check the administrative email inbox indicated in the company details
- Also check the spam/junk mail folder
- If you have an SDI management system, the electronic invoice will also arrive through that channel
If you have not received the invoice or you need a duplicate, contact our administrative support via the contact form. Before contacting support, check that the administrative email address is correct: read Which email address is the invoice sent to?
For the issuing times, read When is the invoice issued? If the invoice received contains errors, read The invoice is not correct: what should I do?